The Background:
I’ve started working with Microsoft Dynamics CRM since early days of version 3.0 and have done “quite a few” installations over the years. However, this is a new one to me…
This particular setup has a front end CRM Server and a SQL Server 2008 and SSRS backend. It was for a client in the [...]
Posts Tagged ‘CRM’
28 Sep
Failure: The SQL Server ‘{0}’ is unavailable
26 Sep
WEB 304 Building Silverlight Application for Microsoft Dynamics CRM 4.0
This is the second session I delivered in Tech Ed 2009 Australia. It went bloody well I reckon, heaps better than my first session in terms of delivery and time management, and evaluations have rightfully reflected on this as well.
The following is a link the source code I used for this demo.
Note:
1. I originally developed [...]
10 Sep
DYN330 SharePoint Strategies for Microsoft Dynamics CRM
This is my first session at Tech Ed 2009, Australia. In fact, this is my first time presenting at Tech Ed ever. It was nerve-wracking presenting in front of hundreds of people. Thanks to the folks who came to this session. I got 6 more twitter followers as a result of that!!! I hope you [...]
13 Apr
Microsoft Business Solutions in China
First thing first, MBS is short for Microsoft Business Solutions and is synonymous with Microsoft Dynamics. Microsoft Dynamics is Microsoft’s offerings on ERP and CRM systems.
On a recent trip to China, I delivered a training course – Business Action World Tour – in Mandarin, in Beijing and Shanghai, China, and here is the blog post [...]
8 Apr
CRM Licensing in Dev, UAT and Production
There is plenty of information out there on MSCRM licensing model; Server License, Device CAL and User CAL, Connector License etc etc… But, if you are a dev shop, or an organization that does your own development, if you follow standard software release cycle practice and have Development, User Acceptance Testing and finally Production environments. [...]
16 Mar
Microsoft Dynamics CRM – Business Action World Tour – Beijing, Shanghai China
From the 9th to the 15th March I delivered a training course “Business Action World Tour” in Beijing and Shanghai, China – in mandarin. It is part of a greater Microsoft Metro program, which is a technology early adoption program by Microsoft Dynamics DPE team in Seattle.
These were half a day overview events [...]
4 Aug
"xRM"? What do you mean?
The “x” represents *anything* relationship management.
Apart from the core business automations that most CRM systems have; Sales, Marketing and Customer Services. There are three points I see Dynamics CRM is really really good at;
1. Managing relationships among both system and custom entities.
2. Managing and tracking of activities surrounds these entities, like; tasks, emails, letters etc.
3. [...]
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